Contact us

Get in Touch with Quill & Kumo

We're delighted to hear from you! Whether you have questions about our premium writing instruments, need assistance with an order, or simply want to share your passion for fine pens, our team is here to help.

Customer Support

Our dedicated customer service team is available to assist you:

Our Commitment to You

We strive to respond to all inquiries within 24 hours during business days. For order-related questions, please have your order number ready to help us serve you faster.


Our Headquarters

Company Name: Shanxi Global Trading Co., Ltd.
Company Address: Room 1105, Building 3, Rose Bay, Xingfu Shuian, Chengbei Sub-district, Lishi District, Lvliang City, Shanxi Province, China



For returns or exchanges, please visit our Refund Policy page for detailed instructions.

We value your feedback and are constantly working to improve our products and services.