Privacy policy

Information We Collect

At Quill & Kumo, we collect various types of information to provide and improve our services:

• Personal Data: Name, email address, shipping/billing address, phone number, payment information
• Transaction Data: Purchase history, order details, product preferences
• Technical Data: IP address, browser type, device information, cookies
• Usage Data: Website interaction, page views, navigation patterns

How We Use Your Information

Your data is used for the following purposes:

• Processing and fulfilling your orders
• Providing customer support and service
• Improving our website and product offerings
• Sending marketing communications (with your consent)
• Preventing fraud and ensuring security
• Complying with legal obligations

Data Sharing and Disclosure

We may share your information with:

• Payment processors to complete transactions
• Shipping carriers to deliver your orders
• Service providers who assist with website operations
• Legal authorities when required by law

We never sell your personal data to third parties.

Data Protection Measures

We implement robust security measures including:

• SSL encryption for all data transmissions
• Secure storage with access controls
• Regular security audits
• Employee training on data protection

Your Rights Under GDPR and CCPA

You have the right to:

• Access, correct, or delete your personal data
• Restrict or object to data processing
• Data portability
• Withdraw consent for marketing communications
• Opt-out of sale of personal information (CCPA)

To exercise these rights, please contact our Data Protection Officer at [email protected].

Cookies and Tracking Technologies

We use cookies to:

• Remember your preferences
• Analyze website traffic
• Improve user experience

You can manage cookie preferences through your browser settings.

International Data Transfers

As an international business, we may transfer data outside your country of residence. We ensure all transfers comply with applicable data protection laws through Standard Contractual Clauses or other approved mechanisms.

Policy Updates

We may update this policy periodically. Significant changes will be notified through our website or email.

Last updated: [Insert Date]

Contact Information

For privacy-related inquiries: